LEGAL NOTICE — MOONVEIL BEAUTY

Entity Name: MOONVEIL BEAUTY Business Identification Number (BIN): 1001658762 Location: Ontario, Canada Contact Email: info@moonveilbeauty.ca

Moonveil Beauty (“we”, “us”, “our”) operates this website and provides all products, content, and services available through it. By accessing or purchasing from Moonveil Beauty, you acknowledge and agree to the terms outlined in this Legal Notice, our Terms of Service, our Privacy Policy, our Refund Policy, and our Shipping Policy.

1. Business Identity

Moonveil Beauty is a Canadian‑registered business operating out of Ontario, Canada. All sales made through this website are transactions between you (“the customer”) and Moonveil Beauty.

We do not provide phone‑based customer support. All inquiries must be directed to: info@moonveilbeauty.ca

2. Manufacturing & Fulfillment

Moonveil Beauty products are manufactured and fulfilled by viaGlamour, a Canadian private‑label cosmetics lab.

viaGlamour handles:

• Product formulation

• Filling and packaging

• Quality control

• Order fulfillment and dispatch

Moonveil Beauty handles:

• Branding

• Customer service

• Pricing

• Store policies

• Compliance with regional consumer laws

Manufacturing inquiries should be directed to: hey@viaglamour.com

3. Product Information

All product descriptions, images, and representations on this website are provided for general information purposes. Product appearance may vary due to screen settings, lighting, or formulation updates.

We do not guarantee that products will meet personal expectations or perform identically for all users.

4. Shipping & Delivery

Shipping and delivery timelines are estimates only and not guaranteed. Once an order is transferred to the carrier, title and risk of loss pass to the customer.

Moonveil Beauty is not liable for:

• Carrier delays

• Customs processing times

• Incorrect addresses provided by the customer

• Events outside our control

Full details are available in our Shipping Policy.

5. Returns, Exchanges & Refunds

Moonveil Beauty maintains a no‑refunds policy. However, we offer exchanges or store credit for eligible items within 30 days of purchase, provided the item is unused, in original condition, and in original packaging.

Customers are responsible for all return shipping costs.

EU Customers

If your order is shipped into the European Union, you are entitled to a 14‑day cooling‑off period under EU consumer law. Items must be unused, in original condition, and accompanied by proof of purchase.

Full details are available in our Refund Policy.

6. Pricing & Taxes

All prices are listed in Canadian dollars unless otherwise stated. Prices do not include:

• Shipping

• Handling

• Customs duties

• VAT

• Import taxes

Customers are responsible for all applicable taxes and import fees.

7. Intellectual Property

All trademarks, logos, product names, images, text, and content on this website are the property of Moonveil Beauty or its licensors.

You may not:

• Copy

• Reproduce

• Modify

• Distribute

• Display

• Create derivative works

without prior written permission.

8. Third‑Party Services

Moonveil Beauty is powered by Shopify. Shopify is not responsible for:

• Your purchases

• Product quality

• Shipping

• Refunds

• Customer service

By using our website, you release Shopify from any claims related to your transactions with Moonveil Beauty.

9. Limitation of Liability

To the fullest extent permitted by law, Moonveil Beauty is not liable for:

• Direct, indirect, incidental, punitive, or consequential damages

• Loss of profits, revenue, data, or savings

• Errors or omissions in content

• Damages arising from use of the website or products

Your use of our website and products is at your own risk.

10. Governing Law

This Legal Notice and all Moonveil Beauty policies are governed by the laws of Ontario, Canada. Any disputes will be handled in the courts of Ontario.

11. Contact Information

For all inquiries, please contact: 📧 info@moonveilbeauty.ca (Email‑only support)